Terms & Conditions

CONTACT INFORMATION:
When you use our Site, we may request your name, street address, telephone number, email address, or other contact information.

This information may reveal or be associated with your personal identity.

We use this information to:
Complete and support the online activity (usually to fulfill orders) for which you supplied the information.
Contact you regarding updates to the Site or to promote a product or service we believe may interest you.


TO WHOM DO WE DISCLOSE USER INFORMATION?
We do not sell or provide information we collect to any other entities except to process orders. For instance, we do provide shipping address information to our warehouse and to vendors who ship products for us.

Information that would allow you to be contacted online, such as your email address, may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff.


WHAT ARE COOKIES? WHY DO WE USE THEM?
Cookies are small packets of information. Cookies are used on our site to maintian the shopping cart.


HOW IS CUSTOMER INFORMATION PROTECTED?
We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form.


HOW LONG DO WE RETAIN USER DATA?
Generally, we retain user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to legal and business requirements. For example, we may shorten the retention period for certain data if needed to free up storage space. We may lengthen the retention period for other data if needed to comply with privacy standards or applicable law. 


MANAGEMENT OF CONTACT-RELATED INFORMATION
Some features of the Site may require you to provide personal contact-related information as a condition of using those features.
This means that you cannot use these features without supplying the requested information. Generally, our system does not allow you to access personal contact-related information about you stored at our Site.

You may modify or update personal contact-related information about you stored at our Site.
Our system does not allow you to remove personal contact information about you from our Site.

Contact us with changes at pia@eltang.com


YOUR CONSENT TO THIS POLICY
By using our Site, you agree to this Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this Site. We may change our Policy by posting a new version of it on our Site.


LEGAL STUFF
We are posting this Policy to be a good web citizen.
This site operates in good faith, but on an AS-IS, AS-AVAILABLE basis. ANY WARRANTIES OF ACCURACY, QUALITY, TITLE, FITNESS OR MERCHANTABILITY ARE DISCLAIMED. WE ARE NOT LIABLE FOR DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. WE ARE NOT LIABLE FOR EVENTS BEYOND OUR DIRECT CONTROL.


IF YOU HAVE A PRIVACY QUESTION
If you have a question about this Policy or about our privacy practices, please email us at pia@eltang.com

All prices are shown in EURO excl. VAT for shoppers insideside the European community.
Please select the US flag to see prices in USD incl. VAT for shoppers outside the European community.

Any local tax in your home country is to be paid by you.

We offer fast and secure shipping with courier.
Shipping is normally within 8 days to your address, depending on your local postal services.


COST OF SHIPPING.

Once you have ordered your items , I will calculate your shipping cost.
The shipping cost depends on your location and the weight of your order.


OUR ADDRESS:
Hyldegaardsvej 38
12920 Charlottenlund
Denmark
CVR: 27638848

Phone: +45 2421 9950
Mail: pia@eltang.com


PAYMENT:

You can pay me using your Paypal account OR your credit card through Paypal's payment interface.

If you prefer, you can also make a money transfer from your bank acount to mine, using the following informations:

Bank name:
Jyske Bank

Name of bank account owner:
Pia Elisabeth Søgaard

International Bank Account Number (IBAN)
DK 1150420001241436

SWIFT-BIC:
JYBADKKK

Registration number:
5042

Bank account number:
1241436

Address of bank:
Jyske Bank
Charlottenlund afd.
Jaergersborg Alle 23
2920 Charlottenlund
Denmark

 

RETURN POLICY
Before shipment we always check your goods carefully and pack them with the best possible protection to make sure that they reach their new homes safe and undamaged.

If, however, your goods is damaged when you receive them, we naturally offer a full refund including your expenses for the return shipment.
In case of damage please contact us as soon as you have established the damage.
If the package shows obvious traces of transport damage, please open it in the presence of the postman, if possible. Alternatively you should refuse receipt of the package.

You are always welcome to contact us for any further information about our goods that you may require.

If, for some reason, you do not like your new product, we will give you a full refund, however, deduct our expenses for returning your payment or for sending you another product, provided of course that you have not used or damaged it in any way.

Please return the product in the original box with all of its original contents using our "Shipping address".

In case you regret your purchase please contact us immediately upon receipt of the product.

You must return the product to us within two weeks after you have received it.